DocNetwork Policies

DocNetwork accepts valid purchase orders or payment by credit card. Payments must be made in US Dollars.  Purchase orders must have Net 30 day payment terms.

Prices listed may not include freight or handling fees and are subject to correction or change without notice. 

DocNetwork does not collect tax on any of its products. The purchaser is responsible for remitting any tax owed.

Shipping charges may vary depending on distance, value, weight and cargo. All orders are shipped FedEx Ground, UPS Ground or common carrier unless otherwise specified. Shipping charges will be added to your order total. Should you need to know the shipping charges in advance, please contact DocNetwork for a shipping cost to be added to your original quote. Items may ship separately.

As a distributor, we extend the return policies as set forth by our manufacturer or supplier.  In most cases they can accept returns and provide credit for all purchases returned within 14 days. 

1. Return freight is the purchaser's responsibility, unless an error was made by DocNetwork.
2. Returned items must be returned in the original packaging, in new condition, and with no damage.
3. The purchaser is responsible for a restocking fee.

      All Personal Protection Equipment (PPE), Disposable Supplies, and COVID Supplies are non-returnable. 

      Orders canceled after the item has shipped are subject to all standard return policies. Purchases must accept delivery, obtain a return authorization, and ship the item back to the correct address. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a restocking fee may apply.

      DocNetwork reserves the right to change product specifications on all items without notice. All efforts are made to display accurate product information, however, due to uncontrollable manufacturing conditions, product specifications and colors are subject to change without notice. Actual product color may differ from listed product color.